Trust & Safety

Built around safe play.

Every part of Fetchly is designed so dogs, owners, and hosts can relax. Here are the standards behind every booking.

Verified hosts

Every host completes identity verification before any listing goes live, and listings are reviewed by our team for fencing, safety, and accuracy.

Private by default

Your booking window is exclusive. No overlap, no surprise dogs, no shared time slots.

Two-way reviews

Owners review spaces. Hosts review guests. Honest feedback keeps both sides accountable.

Clear community standards

House rules per listing, plus platform-wide standards for vaccination, supervision, and respectful use.

What we expect from everyone

  • Dogs are supervised at all times during a booking.
  • Vaccinations are up to date and accessible if a host asks.
  • Owners pick up after their dogs and leave the space as they found it.
  • Aggressive behavior, off-property roaming, and unattended dogs are not permitted.
  • Hosts disclose any known hazards on the listing page before you book.
Something feels wrong?

If a booking, host, or guest ever feels unsafe, leave immediately and contact support. We take every report seriously.